Getting Started
Customers
Accounting
- Bank & Cash Accounts
- Adding Bank & Cash Account
- Account Balances
- Deposit
- Expenses
- Account to Account Transfer
Sales
- Creating Invoice
- Managing Invoice
- POS
- Recurring Invoice
- Creating Quote
- Managing Quotes
- Invoice Payments
CRM
Support
Knowledgebase
Orders
Products & Services
Reports
Utilities
- Activity Log
- Email Message Log
- Invoice Access Log
- Database status
- CRON Log
- Integration Code
- System status
- Terminal
Appearance
Settings
- General Settings
- Staff
- Roles
- Localization
- Currencies
- Payment Gateways
- Expense Categories
- Income Categories
- Tags
- Payment Methods
- Sales Taxes
- Email Settings
- Email Templates
- Custom Contact Fields
- Automation Settings
- API Access
- Choose Features
- Checking Version
- Langugage Settings
- Timezone
Changelog
How to
- Generate invoice automatically after placing order
- Upload admin profile picture
- Add Custom Javascript Code
- Give access to an employee that only allows to access certain data
- How to modify prefix
- Editing Template File
- How to generate Demo data
- Import Data
- Moving to HTTPS
Troubleshooting
Email Settings
How to Configure Mail Settings in Business Suite
- Login to your Business Suite Dashboard
- Under Settings Menu choose Email Settings
- Fill The Settings
Check available drivers for the Email below - Click Save
Available Email Drivers
PHP Mail
It will use the php mail() function to Send email.
When you choose the PHP mail function, you are sending email directly from your server. This can cause issues like, email could be marked as spam by the email providers.
SMTP
It will use SMTP to send email. In Email Settings chose SMTP from the Dropdown of Send Email using
| System Email | Default Sender Email |
| SMTP Host | SMTP Host, e.g. mail.example.com |
| SMTP Username | Username, e.g. [email protected] |
| SMTP Password | Enter the SMTP password |
| SMTP Port | The default port your mail server uses, e.g. 25 |
| SMTP Secure | Select the SSL type |
SMTP Common Troubleshooting
SMTP ERROR: Failed to connect to server: Connection timed out (110)
That means, your server can't connect with the SMTP host.
- Check the port you are trying to connect with is not blocked with the Firewall.
- Make sure the host is reachable from your server ip.
- Finally make sure the Mail is enabled in your Server or is not blocked by server security settings.
- If you are using Gmail SMTP, you must first allow application access to your GMAIL address
SMTP Testing using Mailtrap
Signup at- https://mailtrap.io/
You will get an SMTP credential. Use that credential to test whether the SMTP is working.
Find the Reason Why Email is not Sending
First Enable Dev Mode by Editing the File system/config.php change Live to Dev for details-
https://www.cloudonex.com/business-suite/enabling-dev-mode
Go to Settings -> Email Settings
Right click on that and Click Inspect
Next Click On the Network Tab
Now, Enter one of your Email Address and Try Testing it
If you see a 500 error, Click on that link
It should show the actual error message why it is unable to Send the Email.
Mailgun
The API based drivers like Mailgun is often convenient and faster than SMTP servers. Business suite supports mailgun as Email Sending Driver. Choose mailgun from the dropdown list & select mailgun domain and mailgun API key. You must first signup & configure mailgun before using this driver. Also make sure php curl is enabled in your server.
Other Troubleshooting Tips
How do you know if your server can send email using php mail function-
Run this simple php code and check if it works-
<!--?php
//sending email with the php mail()
mail('[email protected]', 'Test Subject', 'Test Body', 'From: [email protected]');</code-->